This website is operated by LĖLYTĖ HOUSE FZE and referred to as “we”, “us”, or “our”). LĖLYTĖ HOUSE FZE is a company registered in the United Arab Emirates.
By accessing or using this website, you (“you”, “your”, “user”) agree that your use of the website, including any purchases or transactions, is subject to these Terms & Conditions (including other linked policies such as our Privacy Policy, Return Policy, Shipping Policy, and FAQs).
Please read these Terms carefully before using our website or placing an order.
1. General
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will become effective once posted on the website. Your continued use of the website indicates your acceptance of the latest version.
2. Order Process
All orders are subject to acceptance and availability.
After placing an order, you will receive an acknowledgement email summarizing your order details. This email is an order confirmation.
We notify you once the products are dispatched.
3. Delivery
Delivery fees and estimated timelines are shown at checkout and in our Shipping Policy. We aim to deliver within the stated timeframes, but delays may occur due to unforeseen circumstances. We are not liable for delays beyond our control.
4. Payment
Payments are processed at the time of order. Orders are subject to product availability. If an item cannot be supplied, we will notify you and issue a refund if payment has been completed.
Payments may be subject to verification checks to ensure safety and prevent fraud. All information will be treated securely in accordance with UAE data-protection regulations.
Prices include applicable taxes unless stated otherwise. Delivery charges are calculated separately.
Ownership of products passes to you only after full payment has been received.
5. Returns, Cancellations & Substitutions
We offer returns in accordance with our Return Policy. For hygiene and copyright reasons, certain products (e.g., digital content, opened book sets, sealed gift boxes) may be non-returnable.
Product descriptions, and colors are approximate but we aim for accuracy.
6. Intellectual Property
All content on this website including images, text, graphics, logos, and product designs is the property of LĖLYTĖ HOUSE FZE
Content may be used only for personal, non-commercial purposes. Reproduction, distribution, or commercial use without written consent is prohibited.
7. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the relevant UAE courts.
8. Additional Terms
Accepted Payment Methods : Visa or MasterCard debit and credit cards in AED will be accepted for payment.
Displayed Price and Currency : The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt. The amount charged to the card will be shown in your card currency.
Sanctioned Countries : We will not trade with or provide any services to OFAC and sanctioned countries.
Minors : Customers using the website who are minors/under the age of 18 shall not register as Users of the website and shall not transact on or use the website.
Cardholder Responsibility : Cardholders must retain a copy of transaction records and our website policies and rules.
Account Confidentiality : Users are responsible for maintaining the confidentiality of their account.
9. Behavior and Communication
We aim to provide respectful and professional customer support. We reserve the right to refuse service when necessary.
For any queries or concerns regarding LĖLYTĖ HOUSE FZE, please reach out through our Contact Page.
Email: egle@lelyte.com
LĖLYTĖ HOUSE FZE
United Arab Emirates
